Frequently Asked Questions

Click 'Create an account' at the top of the home page. Enter your email, create a secure password and verify your email address. You can also sign in directly with Google for faster access.

No, an account is required to create trips and take part in group decisions. However, signing up is free and only takes a few seconds.

On the sign-in page, click 'Forgot password?'. Enter your email and you'll receive a reset link. Follow the instructions in the email to create a new password.

Go to your profile settings, then to the 'Privacy' section. You'll find the option to permanently delete your account. Warning: this action is irreversible.

Yes, BangerTrip is completely free for creating trips, inviting participants and using all core features. Only payments through our system may include minimal processing fees.

Click 'Create a trip' in the menu. Fill in the basics: trip name, destination, dates, approximate budget and number of participants. You can then invite your friends and start planning together.

You can invite up to 50 participants per trip. For larger groups we recommend creating several separate trips or contacting us for tailored solutions.

Yes, as long as the trip is not finalized you can edit most information in the trip settings. Participants will be notified of important changes such as dates or destination.

In the trip settings, go to the 'Danger zone' section. You'll be able to delete the trip there. All participants will be notified of the cancellation.

You can change the destination in the settings as long as bookings haven't been confirmed. If payments have already been made, contact support to handle refunds.

From your trip dashboard, click 'Invite participants'. You can send invites by email or share a unique link. You can also generate a short code that your friends can enter.

Yes, each participant must create a free account to vote and take part in decisions. This ensures security and personalized tracking for every participant.

In the 'Participants' section of your trip, click the three dots next to the participant's name and select 'Remove from trip'. Costs will be recalculated automatically.

The participant can withdraw themselves or you can remove them. If payments have been made, refunds are handled automatically according to the trip's terms.

Yes, in the 'Participants' section you can see the status of each invitation: pending, accepted or declined. You can also see who recently joined the trip.

Each participant can 'like' or 'skip' the proposed options (restaurants, activities, accommodations). The system automatically tallies the votes and shows a popularity percentage for each option.

In case of a tie, the trip organizer can decide or you can run a second round of voting between the tied options. A discussion thread is also available to debate.

Yes, you can change your vote at any time as long as the voting phase hasn't been closed by the organizer. Your new choices automatically replace the previous ones.

In the 'Options' section, click 'Propose an option'. You can add restaurants, activities or accommodations with photos, descriptions and estimated prices.

The trip organizer makes the final decisions, but BangerTrip encourages democratic decisions based on group votes. The organizer can clearly see everyone's preferences.

BangerTrip integrates secure payment solutions such as PayPal. You can collect payments from participants, manage advances, and track who paid what in real time.

We accept credit and debit cards (Visa, MasterCard), PayPal, bank transfers and, depending on the region, local solutions like Bancontact or iDEAL.

The system automatically calculates each person's share based on incurred expenses. If someone paid more than their share, they'll be refunded. If someone still owes money, they'll get a notification.

The system sends automatic reminders. You can also clearly see who hasn't paid yet. As a last resort, you can remove a participant who isn't honoring their financial commitments.

Yes, a detailed financial dashboard shows all expenses, who paid what, amounts owed, and refunds to be made. You can export this data as PDF.

Absolutely. We use bank-grade encryption, our servers are hosted in Europe (GDPR), and we never sell your data. See our privacy policy for full details.

Yes, BangerTrip is fully responsive and works perfectly on smartphone and tablet. You can vote, chat and manage your trips from any device.

Use the 'Report a bug' button in the help menu, or email us at contact@bangertrip.com. Describe the problem and the steps to reproduce it.

Yes, you can export a full summary of your trip as PDF: itinerary, participants, expenses, photos. This feature is available in the trip settings.

Email us at contact@bangertrip.com. You'll also find this address on our Contact page.

Your dashboard shows all your active trips. You can easily switch between them and see the status of each. Each trip has its own dedicated interface.

This feature is under development. Soon you'll be able to save successful trips as templates to quickly create similar new ones.

No limits! You can create as many trips as you want and join as many friends' trips. Only limit: 50 participants maximum per trip.

For accommodations, activities, restaurants and entertainment, you can enter the details manually and save the provider link in the booking link field. Automatic extraction from links is not currently available.

Once your trip is over, you can generate a beautiful visual summary to share on Instagram, Facebook or Twitter directly from the app.